This is a common question I get asked – how do I go about arranging an accessibility audit for my app so I know where I can make improvements? If you’re truly looking for an answer to that question then I have a few options for you below, but first, are you asking the right question?

Accessibility Isn’t About Box Ticking

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You can’t make your app accessible by getting a report, fixing the findings, and accepting it as done. Accessibility is a constant process of improvement to make sure your app works better for as many people as possible. This could mean adopting new accessibility APIs as they become available, or it could mean reacting to feedback you receive from your users. Disability happens when someone’s abilities don’t mesh with the tools we have provided, and as disability is such a wide spectrum there will always be someone disabled by your app. How that manifests will vary depending on your app, the people using it, and over time, so one assessors report is not enough to claim your app is 100% accessible, because there is no such thing. To claim this is both naive and a little offensive.